Our clients are central to everything we do. At Stephen Hodgson & Co. Solicitors, we have established a strong reputation for providing outstanding client service.

We are committed to enhancing our expertise, systems, and team to ensure we offer the best advice in the most efficient manner.

We take the time to understand what matters to you, ensuring we deliver exactly what you need, when you need it. Whether you visit us in person, reach out by phone, or communicate through letters or emails, our goal is to consistently provide exceptional service.

Throughout the advisory process, we will keep you updated on progress and ensure you are fully informed about our fees from the outset. We also strive to eliminate any confusing legal terminology.

Our complaints procedure

We cherish our positive relationships with clients. However, we recognize that issues and misunderstandings can occasionally occur. If you are unhappy with the service you receive, we encourage you to discuss your concerns with the individual responsible for your case, whether that be a partner in the relevant department or your usual point of contact.